Toppscholars Privacy Policy
This privacy policy governs your use of the Toppscholars Learning App, the Toppscholars.com website, the Application and platform and any and all other associated products, websites, services that are managed by the company JaroToppscholars Private limited which has its registered office at 11th Floor, Vikas Centre, Dr. C G Road, Chembur East, Mumbai - 400074.
Toppscholars values your trust and will use ethical standards to maintain that trust when it gathers, uses and safeguards the personal information provided by you the “User”, such as your mobile number , your email and personal information that will be outlined in subsequent paragraphs below.
Please read this policy carefully along with the Terms of Use Agreement (“ToU”) before using the Learning App, the website, the platform, and /or any of the proprietary services and products provided by Toppscholars.
Your use of the Learning Application, through any of the modes such as the website, the platform, the tablet, the SD card, and /or your registration with Toppscholars through such products or transmitting device as a cell phone, tablet or internet or other storage devices, shall signify your agreement to be legally bound by the said policies detailed here in.
If you do not agree with this policy or the “ToU”, please kindly
do not use the Website, Application, Platform or products or avail our services. During the use of the
website/application/services/
Information Provided by User
The Toppscholars Learning Application/website/services and products obtains the information that is provided by you the “User” when you download/register for the Application, products and services. Information such as your legal name, your age, your email, your location, phone number, and your password as well as your ward’s information, such as educational interests in case of the guardian or parent.
Further transactional information and record such as the when you make purchases, download and use our application and information that you provide Toppscholars when you seek help, and /or information that you enter into the system when for instance asking doubts or taking part in discussions etc. All such information whether personal, transaction, and or associated information will collectively be called “Information” under this policy.
Some Information about you may be collected automatically when you use the application/products/services and website. These may include and may not be limited to the type of mobile device used by you, the unique ID of the device, the IP address, operating system, the browsers and such other information that is collected by your consent.
Further Toppscholars uses a third party Payment Gateway/credit and or debit card processing service to pay for the goods/ services availed by you. This/These company/companies will or will not retain, share or store your personal ID and such sensitive information for the purpose of the transaction and only to the extent agreed by you. This/These other companies have their own policies that lay down the type of information they collect, store and or share and they do so for the sole purpose of the transaction and as consented by you. AND THEIR SET OF POLICIES will outline the information so collected, stored or shared.
Toppscholars may use the information to contact you, to provide products or services, required notices and or marketing materials. In cases where Toppscholars needs additional information it will contact you and inform you to provide the said additional personal information.
We at all times will provide you the option to not provide your personal sensitive information that we make seek from you and or Opt out of providing that too. But in cases where the lack of the said information will conflict with the use of the application, then Toppscholars reserves the right to disallow further usage of the Application or provide any service or products.
Toppscholars would require that you be logged in using your own credentials and so long as they are captured accurately, you the “User” can access the application/website/ device/ to make the best use of the application and or manage the usage of the device.
USE OF YOUR PERSONAL INFORMATION FOR ANALYTICS AND TRENDS
Toppscholars collects usage Data of the users of the application/website/services and products to derive study trends using the data and learning pattern of the user base. In some instancesthe data in an anonymous form may be shared with external providers to enhance or improve the functionality of the application/platform and its products and services. In all such instances Toppscholars will strictly follow the policy of protecting your privacy and keeping your information secure, and not permitting such third parties to share your information in any way, shape or form.
The effort of Toppscholars in all such instances is to enhance your user experience if it can garner trends from the data and so up the value of the services provided. But in no instance does Toppscholars either sell or trade or part with your personal information to any third party for their personal or business use. Where information is shared it is done so with the express permission of You the User.
DISCLOSURES AS REQUIRED BY LAW.
Toppscholars will only part with your personal information where it is so required by law to comply with a legal process or a Subpoena and or other mandatory legal or judicial requirement.
In instances where the TOU is violated or any other enforceable condition is violated, Toppscholars believes that it must part with the information to protect its own and your legal rights or for its and your security and safety or for the safety and security of others, and or to respond to governmental query or to investigate fraud or any other violation of the law.
Where the information pertains to minors, Toppscholars will share the information based on the understanding that the information provided by the minor is done so with parental or legal guardian permission whether expressly or when the minor provided and entered the information during registration.
In all instances Toppscholars will provide you the user, the parent, the legal guardian the means to make sure that the information is current and accurate and if needed to correct the said information through the process as provided. Further Toppscholars will ensure that your login id, password and or such other information is secure and protected through the use of its severe and strong security methods in place on the website/application/platform and services. In such cases where your login id or password or information has to be reset, it will be done so on your express request and with your approval and in accordance to the standard practices adopted by web service providers.
When and Where so necessary, Toppscholars will through phone or email via sms or call inform You the User about information that may be useful to you and about new services or additions to services that it has to offer.
To safeguard and protect Your information and ensure confidentiality, Toppscholars has in place, procedural, electronic and physical safety processes. Only authorized employees of Toppscholars have access to such information that will help them to improve or develop new additions for the website/applications/ products and services. You the User is made aware that with all its measures Toppscholars cannot prevent all potential security breaches of the information it possesses and maintains.
Toppscholars will retain your account and the user data when the account is active as per the standards of Law and Business requirement. And where necessary it will, if not prohibited by law, lessen the retention period of some types of data to manage and free up data storage space.
Further when You the User log into the application or website the servers record automatically the browser or other information that is sent out. And when You the user communicate with Toppscholars either through emails or other forms the communication so done is also retained by Toppscholars to process the requests and to study to improve its services.
Toppscholars will from time to time make changes to the Privacy Policy as it evolves and develops new products and services and You the User are advised to regularly review the changes of the Policy as your continued use is deemed consent to the changes. Just are you are expressly consenting to the collection and or disclosing of your information. You are consenting to Processing, storing, using, deleting, sharing, the information in accordance with the Indian Data protection law and the rules and regulations made thereunder.
CHILDREN
If you are under 18 years or the age of majority in the jurisdiction you reside, you may only use our website/app with the consent of your parent or legal guardian as the case may be. In any case, we will not be liable for any cause of action that arose due to non-compliance with this condition, by you.
COOKIES
Toppscholars sends out cookies (small files with strings of characters) to the browser of your computer for uniquely identifying it. The Cookies are used to help you log in, check and track your preferences, and to find the trends and collate them. This information will help Toppscholars to improve and provide more content in areas of interest to You the User. You the User can set up your browser to refuse the cookies though most browsers are set up to use them. In cases where You the User disable the cookies Toppscholars would like you to understand the functionality of the services may be disturbed.
CHANGES TO THE POLICY
We may change this policy from time to time. If we make any changes to this policy, we will change the “Last Updated” date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such review policy.
GRIEVANCE OFFICER DETAILS
| Grievance officer name | S. Tharageswari |
|---|---|
| Mobile No | +91- 8433866666 |
| Email Address | help@toppscholars.com |
| Office Address | 11th floor, Vikas Centre, Near Golf Club, Dr. C.G. Road, Chembur (East), Mumbai –400074 |
Last updated: 11/01/2024